Frequently Asked Questions

Everything you need to know about your Apeks gear and orders.

What is the standard shipping time for Apeks equipment?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Ensure the item is in its original packaging with tags attached, and visit our Returns Portal to generate a prepaid shipping label.

Does Apeks offer a warranty on professional sports gear?

Yes, all Apeks professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure you perform at your peak.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and offer interest-free installment plans through Klarna for larger equipment purchases.

How do I know which size is right for me?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our chart, as athletic cuts may vary between product lines.